Support

Need help with MyFiltr? We’ve got you.

Fastest support: Email us at support@myfiltr.app (include your device model + iOS version if it’s a bug).

Contact

Email: support@myfiltr.app

We aim to respond within 1–3 business days.

FAQ

How do I cancel my subscription?

On iPhone: Settings → Your Name → Subscriptions → MyFiltr → Cancel.

I was charged and I want a refund.

Apple handles refunds for In-App Purchases. You can request a refund via Apple’s “Report a Problem” flow in your Apple account.

The app is crashing / not working.

Please email support with: device model, iOS version, app version, and what you were doing right before it happened.

How do I delete my account and data?

Email support@myfiltr.app with the subject “Account Deletion Request - MyFiltr”. We will verify your request and delete your account and associated data where applicable, subject to legal and security requirements.

Account deletion request template

Copy/paste this into an email to speed things up:

Subject: Account Deletion Request - MyFiltr

Hello MyFiltr Support,

I request deletion of my MyFiltr account and associated data.

Account email (if applicable):
Device model:
iOS version:
Any additional details:

Thank you.